Shipping Policy
At GrowIndustry , we work to ensure your order arrives quickly and safely. Below, we explain the delivery times, costs, and conditions.
1. Delivery Times
Orders are processed within 24 to 48 business hours after payment confirmation.
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National shipments (mainland Spain): The estimated delivery time is 24 to 72 business hours , depending on the destination.
- Shipping to the Balearic and Canary Islands: The estimated delivery time is 4 to 10 business days , depending on the destination.
📌 Delivery times may be affected by holidays, product availability, or shipping issues.
2. Shipping Costs
- Shipping costs are calculated based on the weight, volume, and destination of the order.
- You can see the exact cost before finalizing your purchase.
- We do not offer free shipping based on the order amount.
- Only some products include free shipping , but this will be clearly specified on the product sheet and will be reflected at checkout.
3. Order Tracking
Once your order has been shipped, you'll receive a tracking code to track the delivery status in real time.
4. Delivery Conditions
- It is important to provide a correct and complete delivery address .
- If you are not home at the time of delivery, the shipping company will attempt a new delivery or tell you how to pick up your order.
- If you experience any delivery issues, please contact us as soon as possible.
5. Products with Special Shipping
Some products, due to their size or characteristics, may require longer delivery times or special shipping conditions . In these cases, we will inform you before processing the order.
6. Delays or Problems with Shipping
If your order is delayed or you have any delivery issues, please contact our customer service team:
📞 Phone: 603 469 519
📧 Email: info@growindustry.es