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Conditions and shipping

Terms of Service

Last updated: March 9, 2025

Welcome to GrowIndustry . These Terms of Service govern your access to and use of our website www.growindustry.es and the services offered therein. By accessing and using our Site , you agree to abide by these terms.

If you do not agree with any part of these Terms , we recommend that you do not use our services.

1. General Information

  • 📌 Owner: GrowTarraco Distribuciones SLU
    📌 CIF: B55702401
    📌 Registered office: Carrer Illes Medes 1, 43203 Reus (Tarragona)
    📌 Commercial Registry: Volume 3001, Folio 132, Sheet T-51121, Entry 1
    📌 Email: info@growindustry.es
    📌 Contact phone number: +34 603 469 519

📍 Headquarters: Carretera de Montblanc 194 A, 43203 Reus (Tarragona)
📧 Email: info@growindustry.es
📞 Telephone: +34 603 469 519

📍 Branch: Carrer Camí de Moja 4, Nave 3, 08720 Vilafranca del Penedès (Barcelona)
📧 Email: info@growindustry.es
📞 Telephone: +34 627 770 831

These Terms of Service are subject to change without notice. We recommend reviewing them periodically.

2. Purpose of the Site and the Services

The Site is intended for the sale of growing products and related accessories. GrowIndustry offers information on products, prices, terms of sale, shipping, and returns.

3. Conditions of Use of the Site

The user agrees to:

✔ Use the Site legally and in accordance with these Terms .
✔ Do not carry out fraudulent activities or activities that affect the correct functioning of the Site .
✔ Do not manipulate or alter product prices or information.
✔ Do not use the Site for illegal or fraudulent purposes or for purposes that may affect the rights of third parties.

📌 GrowIndustry reserves the right to suspend the accounts of users who violate these terms.

4. User and Account Registration

To make purchases on GrowIndustry , registration is optional. However, registration allows you to manage orders and receive additional benefits.

By registering, the user agrees to:

✔ Provide truthful, up-to-date and complete information.
✔ Keep your password confidential.
✔ Do not share your account with third parties.

📌 GrowIndustry is not responsible for unauthorized access to accounts resulting from improper password use.

5. Purchase Conditions

5.1. Purchase Process

1️⃣ The user selects the products and adds them to the cart.
2️⃣ You must review the order and complete the payment and shipping information.
3️⃣ By confirming the purchase, the user accepts these Terms .
4️⃣ An order confirmation will be sent by email.

📌 GrowIndustry reserves the right to cancel orders in the event of pricing errors or stock issues.

5.2. Prices and Payment Methods

✔ Product prices are expressed in euros (€) and include applicable VAT .
✔ GrowIndustry may change prices without prior notice, but changes will not affect already confirmed orders.
✔ Accepted payment methods:

  • Credit/Debit Card
  • Bank transfer
  • PayPal
  • Soul
  • Cash on Delivery
  • Other options that may be added in the future

📌 Payment must be completed before the order is shipped.

5.3. Product Availability

✔ All products are subject to availability.
✔ In the event of a stock shortage, GrowIndustry will notify the user and offer alternatives or a refund.

6. Shipping and Deliveries

📦 Delivery times:

  • Peninsular Spain: 24-72 business hours .
  • Other destinations: Check delivery times before purchasing.

📌 The user must provide a correct delivery address. If there is an error in the address, the user will be responsible for additional reshipping costs.

For more information, please see our Shipping Policy .

7. Returns and Right of Withdrawal

📌 Return period: 15 calendar days from delivery of the order.

7.1. Cases in which returns are accepted

✔ Defective or incorrect product: GrowIndustry will assume the return and reshipping costs.
✔ Change of mind or purchase error: The user must assume the return shipping costs.

📌 Exceptions:
Returns are not accepted on personalized, perishable, or unsellable products with opened packaging.

For more details, see our Return Policy .

8. Guarantees

✔ All products come with a 3-year manufacturer's warranty , as required by law.
✔ GrowIndustry guarantees that its products will function properly for the first 15 days . After this period, any issues will be handled directly with the supplier or manufacturer.

For more information, please see our Warranty Policy .

9. Data Protection

✔ We comply with the General Data Protection Regulation (GDPR) and the Personal Data Protection Act .
✔ The information collected is used to manage orders, improve services, and send commercial communications if the user has authorized it.
✔ The user may exercise their rights of access, rectification or deletion of their data by sending an email to info@growindustry.es .

For more information, see our Privacy Policy .

10. Intellectual Property

✔ All content on the Site (text, images, logos, design, etc.) is the property of GrowIndustry or authorized third parties.
✔ Reproduction, distribution or use of the content without prior authorization is prohibited.

11. Limitation of Liability

📌 GrowIndustry will not be responsible for:

  • Errors in site information due to technical or human errors.
  • Improper use of the products by the user.
  • Problems with the courier service (delays, losses, etc.), although we will intervene to resolve incidents.
  • Computer attacks or viruses that may affect the operation of the site.

12. Modifications to the Terms of Service

✔ GrowIndustry reserves the right to modify these Terms without prior notice.
✔ Changes will take effect from the moment they are published on the Site .
✔ It is recommended that you review these Terms periodically.

13. Legislation and Jurisdiction

✔ These Terms are governed by Spanish law.
✔ Any dispute will be resolved in the courts of Tarragona (Spain) .

14. Contact

📧 Email: info@growindustry.es
📞 Telephone: +34 603 469 519

📍 Headquarters: Carretera de Montblanc 194 A, 43203 Reus (Tarragona)
📍 Branch: Carrer Camí de Moja 4, Nave 3, 08720 Vilafranca del Penedès (Barcelona)